There is a quite a bit of chatter about how companies should engage with online consumers within the social media space – including suggested service etiquette, rules of engagement, and how to simply listen effectively.
Social media has enabled a new channel for customer feedback. It’s more than just a one-way feedback opportunity, but rather [...]
Archive for the 'twitter' Category
something worth listening to
09Jun10If you’re reading this post, then you probably came here via Twitter. You’re on Twitter, I’m on Twitter, but who isn’t on Twitter – or who’s on Twitter, but not really here (meaning inactive). This (slightly snarky) thought process was sparked by reading, 80%+ Twitter accounts inactive, but core users more committed, courtesy of dirkthecow [...]
Sometimes time completely escapes me – and posts or items that I had every intention of sharing completely get missed. This is one such case. A couple of months ago I wrapped up a project for an outstanding nonprofit organization, Freedom States Alliance (FSA). Like many nonprofits, they were trying to navigate social media options [...]
Yesterday was a big day in Massachusetts, but this isn’t a post about the outcome. Rather, it’s about a valuable reminder and lessons learned while chatting nervously on Twitter last night prior to the announcement of the election results.
Choosing to respond. The typical feeling in social media these days is that responding is better than [...]
“Tweeting is like snacking, but blogging is like sitting down to some much needed comfort food. So fulfilling.” This was originally a whim response to a simple question posed by Chris Brogan via Twitter - but I realized that there is much more meaning to this statement that is worth exploring.
Twitter = is like [...]
what social media means to me.
22Jun09I was recently asked a series of questions by a friend and classmate:
What Web 2.0 applications do you use? Use the most?
What do you see as the benefits (personal, professional) of using Web 2.0?
What are the challenges. restrictions, downsides to Web 2.0?
Where do you think Web 2.0 is headed?
How would you recommend a business make [...]
addendum to ling/lee post
05Apr09Earlier this week I asked why we were not talking about Laura Ling and Euna Lee; two American journalists detained in North Korea. At the time, it appeared that Current was eliminating any recognition of the situation. This may no longer be the case. A recent tweet made it’s way to News//Current that may make [...]
En route to work with venti in hand, my curiosity was piqued by the fire trucks, ambulances, police cars and helicopter in Downtown Crossing (DTX) this morning (note: helicopter was overhead, not actually in DTX).
Now anyone familiar with DTX knows that this is somewhat normal here, but even this spread was slightly excessive for a [...]
I was incredibly humbled and inspired by Doyle’s recent comment regarding my declaration of setting digital boundaries:
You are working at the edges of a lot of this stuff, and your experiences, reflections, and wisdom is very important to share. The currency of human relationship is really evolving here. Its possible to know a gazillion people [...]
Balance.
Pure and simple is something that I not only crave on daily basis, but strive to achieve. Am I always successful? Of course not. I work full-time, attend graduate school part-time, am a devoted wife, daughter, sister, and friend. I’m an advocate for digital literacy, a seeker of infinite information, a lover of art and [...]
