There is a quite a bit of chatter about how companies should engage with online consumers within the social media space – including suggested service etiquette, rules of engagement, and how to simply listen effectively.
Social media has enabled a new channel for customer feedback. It’s more than just a one-way feedback opportunity, but rather [...]
Archive for the 'internet' Category
something worth listening to
09Jun10I was incredibly humbled and inspired by Doyle’s recent comment regarding my declaration of setting digital boundaries:
You are working at the edges of a lot of this stuff, and your experiences, reflections, and wisdom is very important to share. The currency of human relationship is really evolving here. Its possible to know a gazillion people [...]
thumbs up/thumbs down: reinforcing twitter relationships/commercial interruptions on pandora
17Dec08Thumbs up: I’m loving the direct messages from Twitter! Recently, I have received a handful of direct messages from folks that I have started to follow (thank you). What a wonderful way to thank people for following you, further enforce the online relationship, and promote the other aspects of your virtual presence.
deborah909 Thanks for following [...]
blogs for social change
05Dec08This is my parting post prior to going offline in an effort to dig completely into finance, for Thursday’s final exam. With a little luck, I’ll survive with all limbs in tact.
However in order to satisfy my own blogging desires, and to leave you with something worthwhile, here’s Beth Kanter’s Top 10 Nonprofit Technology (NPTech) [...]
3. Tim reminded us that a medium is just a “means of human communication.” Media include everything from printed newspapers and blogs to smoke signals and church sermons (Courtesy of Tim Walker, Social Media Breakfast Austin).
I love this statement, it’s simple, to the point and something that is rooted in my own ideology. It’s all [...]
twitter defines itself
03Dec08Lingering questions regarding Twitter are undeniable and its presence is inescapable. Even more so, due in part to the recent events in Mumbai.
Mumbai: Twitter’s Moment
Citizen journalism goes real time as Mumbai attacks unfold.
Twitter was inundated with “tweets”–short bursts of information posted by users –Wednesday as mainstream media outlets struggled to catch up with the scope [...]
how do you define literacy
24Nov08Now, how do you define “media literacy?”
The definition, and our associated opinions, no doubt vary widely, based on our own experiences, knowledge and prejudices:
Specifically what kind of literacy is being measured? Let’s see the effect on SAT reading and writing scores. Let’s see book sales data demographically.
On the one hand, I believe distractions were always [...]
space: public v. private
21Nov08How do you define [your] space – public v. private, physical v. virtual? This is something that I’m continually pondering as I reassess my involvement in various physical and virtual communities. There is only so much time in a day, and I strive to ensure that my participation is intentional and focused. There are public [...]
I stumbled upon MagCloud this morning while visiting one of my favorite Indie artist/design blogs, Design For Mankind. What makes this even more exciting is that the third issue of mankind mag is available! What pulls this all together is when I went to purchase a copy of the issue – and was pleasantly introduced [...]
grassroots use of technology
26Jun08Beyond work and enjoying a school-free summer, I have been feverishly working on the conference program for this Saturday’s Grassroots Use of Technology.
It has been such a refreshing opportunity to stretch both my creative and social wings. Per usual, my creative and socially-oriented self has been on the back burner. This project was what [...]
