Marketers and politicians are trying to become actors in these networks. Typically, they want to leverage the networks that people build to engage directly with consumers. Yet, all too often they come barreling in with their own norms and expectations like a bully or a narcissistic princess. By broadcasting instead of engaging, they demand attention. By pushing their agenda, they rupture the social context. To combat this, they are typically ignored or ostracized, treated like a pariah unless they volunteer to give something back. When having them in the network serves a functional purpose, they are tolerated, but not loved (read more).
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